When you are setting up an office space that is going to have multiple workstations in one area, then there are a lot of different things you are going to need to keep in mind. Each of the workstations must offer each employee all the things they need to be as productive and efficient as possible during their workday. Here are some things to think about when setting up the office workstations.
Cut down on the noise
You want each employee to be able to hear customers on the phone clearly and to be able to talk directly to customers in person in the workstation without nearby conversations interfering.
One of the things you can do is to have the workstations separated by privacy partitions. These partitions will help to cut down on the noise from the rest of the office. The partitions will also offer more privacy by preventing everything being said in the workstation from being clearly heard throughout the office.
Also, you want to get your employees headsets with background noise cancellation. This will make it easier for your employee to hear the customer and make it easier for the customer to hear the employee.
Cut down on the messes
Each workstation needs to have a small trash can where the employee can toss their small trash. Then, there needs to be a large trash can in another accessible area that everyone can empty their small cans into. Also, each station should have enough of a work surface for the employees to have all the work supplies they need on the desk to work efficiently. Plus, there needs to be extra space where drinks can be set where they won't be at risk of spilling onto important work. Or, you can supply the employees with spill proof cups which can further prevent disastrous spills.
Each workstation needs to have adequate storage for employees to correctly file away all of their paperwork. They need enough desk drawers to keep all their work supplies, so they don't end up with a messy work area which can cause them to work less efficiently while they waste time looking for things.
Comfort is key
Keep in mind that a comfortable employee will work faster and harder. If an employee has a headache or backache due to a horrible chair, then they are going to be thinking more about the pain they are in than about the work they have to do. Also, they won't be feeling in as good of a mood which customers will be able to sense.
